How It Works

Five simple steps. Nothing hidden.

Here's exactly what happens from the moment you reach out to the day your order lands at your door.

01

Tell us what you need

Send us your product, roughly how many you need, and how you'd like it branded. We'll come back with a clear, honest quote — no jargon, no pressure to commit.

1–2 days
02

You review a digital design

We turn your logo and colours into a real electronic mockup of the product, based on exactly what you asked for. You review it on screen and request changes — up to three corrections in total, so we stay on schedule.

3–7 days
03

We produce your order

Once the design is approved, we move straight into full production. Every batch is checked against the exact design you signed off on.

2–4 weeks
04

It arrives at your door

Your order is shipped and delivered — by sea or air, whichever suits your timeline and budget. We keep you posted the whole way.

5–8 weeks (sea) · 7–14 days (air)

A realistic note on timing: most first orders take around 10–14 weeks from your first message to delivery. Most of that time is production and sea freight, not back-and-forth — which is why we recommend ordering about 3–4 months ahead of when you actually need stock.

The Big Picture

Same process, seen as a whole.

The five steps above, plus what happens after — including how reordering works once you're a returning customer.

Enquiry
Brief & Deposit
Design
Production
Delivery
Reorder

↺  Returning customers loop straight back to Brief & Deposit — no need to start over.

That's it. No surprises along the way.

Ready to start, or still have a question first? Either way, we're happy to hear from you.

Get a Quote